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Table 2 Ambulance service-related characteristics of respondents in Addis Ababa, Ethiopia, 2023

From: Ambulance service satisfaction level and associated factors among service users in Addis Ababa, Ethiopia

Variables

Frequency

Percent

Ambulance response time

< 9 min

19

4.6

10–19 min

143

34.9

20–39 min

171

41.7

> 39 min

77

18.8

Type of ambulance used

Government ambulance

303

73.9

Private ambulance

59

14.4

Non-governmental ambulance

48

11.7

Type of illness for ambulance users

Trauma

178

43.4

Non-trauma

232

56.6

Previous ambulance use experience

Yes

134

32.7

No

276

67.3