Table 1 Description of emergency department (ED) performance indicators

Length-of-triage (min)

Delay between ED registration on arrival and the end of the triage process.

Time-to-initial-physician-assessment (min)

Delay between ED registration on arrival and first medical assessment by an emergency physician.

This indicator is analyzed for ED patients who are not redirected.

Length-of-stay in the ED (min)

Delay between ED registration on arrival and ED discharge or admission.

Left without being seen (%)

Rate of patients who are not redirected and who leave the ED after triage but before being seen by an emergency physician (lost before physician assessment).