Table 4 Comparison of ED performance indicators before vs. after implementation of the redirection process. Results of interrupted time series by segmented adjusted regression
Estimate [95%CI] (p-value) | ||
|---|---|---|
All patients | Only non-redirected patients | |
Time-to-initial-assessment*, min | ||
All triage categories | -13 [-16;-11] (< 0.001) | |
Triage category 2 | 0 [-3;2] (0.766) | |
Triage category 3 | -9 [-13;-5] (< 0.001) | |
Triage category 4 | -33 [-40;-26] (< 0.001) | |
Triage category 5 | -23 [-33;-13] (< 0.001) | |
Left without being seen, % | ||
All triage categories | -2 [-3;-2] (< 0.001) | -0.9 [-1;-0.4] (< 0.001) |
Triage category 2 | -0.2 [-0.7;0.3] (0.415) | -0.2 [-0.7;0.3] (0.422) |
Triage category 3 | -0.5 [-1;0.2] (0.159) | -0.2 [-0.9;0.5] (0.589) |
Triage category 4 | -5 [-6;-4] (< 0.001) | -2 [-3;-1] (< 0.001) |
Triage category 5 | -9 [-11;-7] (< 0.001) | -2 [-4;0] (0.076) |
Length-of-stay, min | ||
All triage categories | -1 [-16;13] (0.868) | 29 [13;44] (< 0.001) |
Triage category 2 | 57 [20;94] (0.002) | 58 [21;95] (0.002) |
Triage category 3 | 5 [-21;30] (0.728) | 22 [-4;48] (0.100) |
Triage category 4 | -33 [-57;-8] (0.009) | 27 [1;53] (0.042) |
Triage category 5 | -84 [-103;-64] (< 0.001) | -20 [-42;1] (0.066) |