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Table 3 Dispatch priority vs EMS triage per incident type

From: The triage performance of emergency medical dispatch prioritisation compared to prehospital on-scene triage in the Western Cape Province of South Africa

Incident Type

P1

P2

TOTAL

Over Triage

Under Triage

Modified Under Triage

Orange/

Red

n (%)

Green/

Yellow

n (%)

Total P1 Dispatch

Orange/

Red

n (%)

Green/

Yellow

n (%)

Total P2 Dispatch

Abdominal pain

44 (24.9%)

133 (75.1%)

177

1,275 (9.7%)

11,844 (90.3%)

13119

13,296

75.1%

9.7%

96.7%

Accidental injury - domestic

306 (28.5%)

769 (71.5%)

1,075

852 (14.6%)

5,003 (85.5%)

5855

6,930

71.5%

14.6%

73.6%

Accidental injury - industrial

69 (33.1%)

139 (66.8%)

208

118 (15.8%)

627 (84.1%)

745

953

66.8%

15.8%

63.1%

Accidental injury - sports

50 (29.0%)

122 (70.9%)

172

103 (13.5%)

658 (86.5%)

761

933

70.9%

13.5%

67.3%

Allergic reactions

27 (21.1%)

101 (78.9%)

128

61 (7.3%)

775 (92.7%)

836

964

78.9%

7.3%

69.3%

Animal bites

46 (22.1%)

162 (77.9%)

208

129 (6.9%)

1,734 (93.1%)

1863

2,071

77.9%

6.9%

73.7%

Assault

3252 (36.9%)

5,544 (63.0%)

8,796

2328 (12.5%)

16,348 (87.5%)

18676

27,472

63.0%

12.5%

41.7%

Burns

162 (38.5%)

259 (61.5%

421

184 (16.9%)

906 (83.1%)

1090

1,511

61.5%

16.9%

53.2%

Chest pain

1433 (45.45%)

1,718 (54.5%)

3,151

86 (28.7%)

214 (71.3%)

300

3,451

54.5%

28.7%

5.7%

Seizures

4,241 (41.7%)

5,927 (58.2%)

10,168

182 (26.3%)

511 (73.7%)

693

10,861

58.3%

26.3%

4.1%

Diabetes

977 (50.5%)

956 (49.5%)

1,933

95 (29.8%)

224 (70.2%)

319

2,252

49.5%

29.8%

8.9%

Submersion incidents

28 (49.1%)

29 (50.9%)

57

5 (14.3%)

30 (85.7%)

35

92

50.9%

14.3%

15.2%

Electrocution

22 (56.4%)

17 (43.6%)

39

2 (28.56%)

5 (71.4%)

7

46

43.6%

28.6%

8.3%

Haemorrhage

150 (29.89%)

352 (70.1%)

502

691 (15.1%)

3,875 (84.9%)

4565

5,067

70.1%

15.1%

82.1%

Heart related problems

355 (41.8%)

495 (58.2%)

850

82 (24.3%)

256 (75.7%)

338

1,188

58.2%

24.3%

18.8%

Environmental Exposure

7 (29.2%)

17 (70.8%)

24

6 (11.5%)

46 (88.5%)

52

76

70.8%

11.5%

46.2%

Gynaecology

97 (13.6%)

617 (86.4%)

714

330 (11.5%)

2,541 (88.5%)

2871

3,585

86.4%

11.5%

77.3%

Obstetrics

345 (10.8%)

2,858 (89.2%)

3,203

949 (6.6%)

13,341 (93.4%)

14290

17,493

89.2%

6.6%

73.3%

Psychiatry

86 (45.7%)

102 (54.3%)

188

192 (18.1%)

871 (81.9%)

1,063

1,251

54.3%

18.1%

69.1%

Motor vehicle accidents

2,757 (32.0%)

5,842 (67.9%)

8599

11 (15.9%)

58 (84.1%)

69

8,668

68.0%

15.9%

0.4%

Musculoskeletal complaint

92 (33.00%)

187 (67.0%)

279

1,483 (17.8%)

6,834 (82.2%)

8,317

8,596

67.0%

17.8%

94.2%

Neurological complaint

1,696 (40.6%)

2,480 (59.4%)

4176

1,806 (20.4%)

7,070 (79.7%)

8,876

13,052

59.4%

20.4%

51.6%

Respiratory complaint

8,611 (39.5%)

13,166 (60.5%)

21777

3,296 (31.0%)

7,350 (69.0%)

10,646

32,423

60.5%

31.0%

27.7%

Vomiting/Diarrhea

178 (25.40%)

523 (74.6%)

701

2,461 (17.0%)

12,019 (83.0%)

14,480

15,181

74.6%

17.0%

93.3%

Pain (noncardiac)

556 (34.5%)

1,057 (65.5%)

1613

7,028 (14.8%)

40,330 (85.2%)

47,358

48,971

65.5%

14.8%

92.7%

Patient unresponsive

2,165 (45.7%)

2,576 (54.3%)

4741

30 (26.6%)

83 (73.5%)

113

4,854

54.3%

26.6%

1.4%

Self Harm

1,075 (43.7%)

1,383 (56.3%)

2458

362 (19.1%)

1,530 (80.9%)

1,892

4,350

56.3%

19.1%

25.2%

Fever

270 (32.9%)

550 (67.1%)

820

971 (18.3%)

4,341 (81.7%)

5,312

6,132

67.1%

18.3%

78.2%

Other

165 (40.4%)

243 (59.6%)

408

101 (22.5%)

347 (77.5%)

448

856

59.6%

22.5%

38.0%

  1. Aircraft, aviation incidents, cancelled calls, dehydration, dermatological, factory explosion, food poisoning incident, forensic pathology, grass/rubbish, hazmat, high angle incident, industrial, informal structures, multiple special service incident, offices/shops, paediatric icu, rail incident, recovery incident, residential, single paramedic rapid intervention non transport, ship at sea medical advice, staff related incident, train and railway incident, transport fires, urban search and rescue, water rescue without drowning, wilderness search and rescue