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Table 3 Progress against service indicators in pre-and post-implementation phases

From: Assessment of ambulance interventions; proposal of a performance measurement framework for healthcare improvement in EMS response to patient collapse

Service indicators

Progress

Pre-implementation (2022)

Post-implementation (2023)

Percentage variation (%)

Routine Interventions

No. of districts with SIEHS Presence

13

28

37%

No. of ambulances during the study period (on-road)

110

188

26%

No. of EMTs/Paramedical during the study period

3843

7463

32%

Total interventions during the study period

226407.0

281,983

11%

Avg. Response time (minutes)

16

17

3%

Collapse in Ambulance

No. of CIAs during the study period

111

97

-7%

Avg. Response time (minutes)

13.2

17

12%

No. of normal cases

0

0

 

Avg response time of normal cases

0

0

 

No. of serious cases resulted in CIA

60.0

60

0%

Avg. Response time of serious cases

12

15

12%

No. of Life-threatening cases

51

37

-16%

Avg. Response time of life-threatening cases

13.9

16

7%

  1. Note: A value with a minus sign shows a reduction