Skip to main content

Table 4 Frameworks for implementing a feedback system in the EMS

From: The urgent need for patients’ diagnoses and outcome feedback in Germany’s emergency medical services — insights from a web-based survey

 

Survey participants N = 428

What would be the most effective way for you to receive feedback in general? Multiple choice, number of answers (% participants)

n = 423 (98.8%)

662 responses

1.6 MRF/P

 None

3 (0.7)

 Directly to me via email

191 (45.2)

 Directly to me via mail

14 (3.3)

 Through direct digital access

360 (85.1)

 Through the EMS provider (medical director)

58 (13.7)

 Through other means

36 (8.5)

In your opinion, which existing structures would be suitable for providing feedback to you or your colleagues?

Multiple choice, number of answers (% participants)

n = 416 (97.2%)

472 responses

1.1 MRF/P

 None, as I do not wish to receive feedback

5 (1.2)

 No existing structure would be suitable

101 (24.3)

 As part of post-call debriefing

193 (46.4)

 Through a digital system

154 (37.0)

 Through another structure

19 (4.6)

  1. MRF/P mean response frequency per participant